Quick fix: Check whether the plan is still active in Account → Subscription, then verify which email received the latest receipt. Most cases become clear once you confirm the charged account.
Next step: Use the checklist below before you try support. This problem is often less about broken billing and more about the wrong account still renewing.
Start Here: Stop the Next Charge
- Check whether Grammarly still shows an active subscription
- Check which email received the latest billing receipt
- Check whether you canceled the same account that got billed
- Check whether another premium plan or upgrade is still active
- Check the date of your cancellation against the renewal date
Why Grammarly Is Still Billing You
1. The cancellation was not fully completed
You may have started the process without confirming the final step.
What this means: The plan may still be active and set to renew.
2. Another Grammarly account is renewing
This is very common when users have both work and personal email logins.
What this means: The account you canceled may not be the one that got billed.
3. A separate plan or upgrade is still active
You may have assumed all billing stopped, but another paid plan may still be attached to the account.
What this means: A live premium plan may still exist under a different billing setup.
How To Stop Grammarly From Charging You Again
- Log in to Grammarly
- Go to Account → Subscription
- Check whether your premium plan is still active
- Search all likely inboxes for Grammarly receipts
- Match the billed email to the active account
- Cancel the correct subscription
- If the account shows canceled but charges continue, contact support with the billing record