Quick fix: Compare both charges by date, amount, and invoice email. If the amounts are different, it may be a plan change. If they match, check for a second Grammarly account or overlapping subscription.
Next step: Use the steps below before you contact support. Most double-charge cases become clear once you identify which email received each billing confirmation.
Start Here: Double Charge Check
- Check whether both charges are for the same amount
- Check whether they happened on the same day or near each other
- Check which email received each Grammarly billing message
- Check whether you have a work and personal Grammarly account
- Check whether you upgraded or restarted your plan recently
If the invoice emails are different, the most likely cause is two active Grammarly accounts.
Why Grammarly Charged You Twice
1. Two Grammarly accounts are active
This is more common than it looks. Many users switch between work and personal email addresses.
What this means: You may have canceled one account while another account kept renewing.
2. A plan change created a second charge
If you upgraded, restarted, or changed subscription timing close to renewal, you may see two charges close together.
What this means: One charge may be a normal renewal and the other may be a separate plan event.
3. The same account was billed twice in error
This is less common, but it can happen.
What this means: You should compare invoice records and contact support if both charges match exactly under one account.
How To Fix a Grammarly Double Charge
- Search your inbox for all Grammarly payment receipts
- Identify which email received each billing notice
- Log in to each account you may have used
- Check the active subscription status in Account → Subscription
- Compare both charges by amount and date
- Cancel any extra subscription you do not need
- If one account was billed twice for the same period, contact support with both charge records