Need to contact Notion support?

Most users do not need to contact support to resolve billing or account issues.

Here is what you need first:

Support contact:
– Help Center: https://www.notion.so/help
– Support requests are handled through the Help Center

Response time:
Usually within 24–72 hours

Before you contact support:

Choose your situation:

Billing issue → Billing Problem
Refund issue → Refund Guide
Account access issue → Account Help
Unexpected charge → Billing Problem

If you still need to contact support, prepare this information:

– Account email
– Billing date
– Transaction or invoice details
– Description of the issue

Steps
1. Go to the Notion Help Center
2. Log in to your account if required
3. Submit a support request through the form
4. Wait for a response via email

Account Notes
Notion support does not always provide direct email support and uses the Help Center for most requests.

FAQ

Does Notion have a support email?
Not always. Most support is handled through the Help Center.

How long does support take?
Usually between 1 to 3 days depending on the issue.

Related Subscription Guides
Notion Billing Problem
Notion Refund Policy
Account Help
Double Charge
Still Charged