Notion Billing Entry
If you are trying to open your Notion billing page, check your plan, or understand a billing issue, start here. This page helps you quickly identify your situation and move to the right solution.
Start here: which situation matches you?
I need to cancel my subscription (or stop auto-renewal)
Stop renewals and confirm when workspace access actually ends.
I canceled, but I am still being charged (still being charged or renewal issue)
A charge appeared after cancellation or renewal didn’t stop as expected.
I was charged twice (duplicate or workspace billing issue)
Compare duplicate invoices, workspaces, or accounts behind two payments.
I do not recognize the charge (unknown invoice, workspace, or account source)
Identify which workspace, invoice email, or account generated the payment.
My refund was denied (or refund after cancel issue)
Understand why your refund request was rejected before escalating.
Check this first
If you subscribed through Apple App Store or Google Play, those platforms control billing and refunds.
Need to check your workspace first?
Notion billing is tied to a specific workspace. Make sure you are using the correct workspace or account before troubleshooting.
Open Notion Billing Settings →
What you can check in billing settings
- Your current Notion plan and subscription status
- Workspace billing ownership and payment method
- Renewal timing and invoice details
- Which billing issue applies to your case
Common billing paths
Notion Billing Page (plan, payment method, and invoices)
Check your current plan, renewal timing, payment method, and invoice details.
Charged After Cancel (still being charged or renewal continued)
A charge appeared after cancellation, or the renewal seems to have continued unexpectedly.
Duplicate Charge (two invoices, workspaces, or billing sources)
Two payments appeared and you need to compare the workspace, invoice, or payment source.
Unknown Charge (unexpected billing or unrecognized invoice)
You do not recognize the payment, invoice email, or workspace behind the charge.
Refund Denied (rejected refund or unresolved request)
Your refund request was rejected, delayed, or needs a closer review.
Quick note
This page is a quick entry point. If your billing issue is already clear, open the matching guide above.