Canva Billing Page
Use Canva billing page and billing settings to check your current plan, renewal timing, payment method, invoice details, and subscription status before moving to a specific billing problem.
Start here
- Log in to Canva in your browser.
- Click your profile icon or account menu.
- Open Settings.
- Go to Billing or open Settings → Billing or Billing & Plans.
If you want to confirm whether your subscription is active, when it renews, or where a charge came from, this is the right starting point.
Check this first
If you subscribed through Apple App Store or Google Play, some billing controls may not appear inside Canva. In that case, the original payment platform may control the subscription.
What you can check here
- Your current Canva plan and subscription status
- Renewal timing and billing-related account details
- Whether the issue looks like a charge, refund, or invoice problem
- Which detailed billing guide to open next
Common issues
Canva Duplicate ChargeTwo charges appeared and you need to check whether it was a duplicate, another account, or team billing.
Canva Refund DeniedYour refund request was rejected and you want to understand the likely reason before escalating.
Unknown Canva ChargeYou do not recognize the payment source, invoice email, or subscription behind the charge.
Quick note
This page is a quick entry point. If your billing issue is already clear, open the matching guide above for the detailed explanation and next steps.